The primary purpose of the Catering Sales Manager is to optimize catering revenue through maximizing catering opportunities consistent with the property's business plan, accurately forecasting revenue and expenses, and efficiently managing catering activities through coordination with clients and operational departments.

Summary Job Description

The primary purpose of the Catering Sales Manager is to optimize catering revenue through maximizing catering opportunities consistent with the property's business plan, accurately forecasting revenue and expenses, and efficiently managing catering activities through coordination with clients and operational departments.

Essential job duties, responsibilities, and assignments

• Generate catering revenue consistent with the property's business plan
• Achieve personal and hotel revenue goals
• Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.
• Develop, implement, and consistently update catering sales action plans
• Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction
• Align catering service and client specifications to achieve high guest satisfaction and return on investment
• Manage contract minimums and coordinate the collection of attrition and cancellation fees
• Provide accurate revenue and expense forecasts according to established guidelines
• Execute and support the operational aspects of business booked. Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards.
• Promote accountability to drive superior business results. Includes successful execution of sales strategies and business processes.
• Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of property and sales leadership team as appropriate.
• Fosters open channels of communication between all employees.
• Participates in the performance appraisal system process, giving feedback when needed.
• Encourages and builds mutual trust, respect, and cooperation among associates.
• Follow all additional duties as assigned by management.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling may include holidays, nights, overnights and weekends depending on travel and trade show schedule and hotel events.

Job Requirements

• Must have excellent hospitality sales skills from rapport building to closing business to following up to close their next group meeting
• Must be able to identify client’s primary buying criteria and personal goals quickly and accurately; then be able to sell to those needs
• Must possess excellent communication, follow up, and organizational
• Sets high personal performance standards and enjoys keeping track of individual and team progress toward goals
• Must be proactive and have a creative, positive, and focused

Salary $70-$80K DOE

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: humanresources@martinresorts.com 

Martin Resorts is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free